This content is for members only. Please and try your request again.

FedScoop: VA Cerner EHR system goes down for over 4 hours due to patient database corruption issue

The Department of Veterans Affairs had a significant outage within Cerner’s electronic health records system on Thursday, due to a corrupted patient database that could have caused major harm to VA patients due to the errors.

It is the latest problem to hit the VA’s troubled electronic health records modernization program, which has provoked ire from lawmakers and VA frontline medical staff…

VA spokesperson Terrence Hayes said: ““VA experienced a system outage of its electronic health Record system on August 4, 2022, which also affected VA, Department of Defense and U.S. Coast Guard sites using the Oracle-Cerner EHR. At 12:07 p.m. EDT, Oracle-Cerner received monitoring alerts indicating an issue with one of its databases. The system was taken offline to execute recovery of the database, during which time the sites switched to standard downtime procedures.

He added: “During downtime of the EHR, medical personnel could still care for patients, but documentation occurred on paper. The system was fully restored for all end-users at 4:23 p.m. EDT, for a total downtime of 4 hours and 16 minutes. No data corruption or data loss occurred.” … Read the full article here.

Tags:

This topic has 0 replies, 1 voice, and was last updated 1 month, 3 weeks ago by Jackie Gilbert.

  • Author
    Posts
Viewing 0 reply threads

You must be logged in to reply to this topic.

CONTACT US

    Questions?. Send us an email and we'll get back to you, asap.

    1. Your Name (required)
    2. Email Address (required)
    3. Your Message

    * Required


    G2Xchange Health

    Log in with your credentials
    for G2Xchange Health

    Forgot your details?