The National Institutes of Health (NIH) recently awarded global consulting and digital services provider ICF (NASDAQ:ICFI) a recompete task order* to provide digital content management, outreach and engagement support to the National Center for Complementary and Integrated Health (NCCIH). The contract has a term of five years, including a one-year base and four one-year options.
Under this agreement, ICF will support the operation and maintenance of NCCIH’s website and internal intranet, including conducting formative research and usability testing to enhance the customer experience for patients, healthcare professionals and researchers. ICF will also provide content development and management, and outreach and engagement support, including exhibit and logistics support for events and comprehensive call center services.
“Billions of dollars are spent each year on complementary and integrative health practices,” said Mark Lee, ICF executive vice president for public sector. “Our digital engagement and content development approach ensures critical information is updated and published quickly and easily, enhancing NCCIH’s mission of delivering evidence-based information to foster informed healthcare choices.”
For more than 10 years, ICF has supported NCCIH’s efforts to provide science-based information about the usefulness and safety of complementary and integrative health approaches and their roles in improving health and healthcare… Read the full release here.