Speaking at ACT-IAC’s Imagine Nation ELC on Monday, Clare Martorana said the Office of Management and Budget, General Services Administration and U.S. Digital Service are working to break down barriers between agencies to better assist
Armed with experience gained within the Department of Health and Human Services (HHS) through roles of increasing responsibility, this leader has been formally tapped by the Agency as Branch Chief.
Armed with experience utilizing organizational psychology to address employee engagement and customer experience, this leader at the Department of Veterans Affairs (VA) has been tapped to take on a new challenge.
Armed with experience being responsible for a variety of programs and initiatives designed to improve the Veteran experience, and collaboration with Veteran related stakeholders to include the US Department of Labor, Veteran Service Organizations, State Department of Veteran Services, and non-profit and corporate entities. this leader has been tapped...
Armed with experience gained responsible for a variety of programs and initiatives designed to improve the Veteran experience, and collaboration with Veteran-related stakeholders to include DOL, Veteran Service Organizations, State Department of Veteran Services, and non-profit and corporate entities, this leader has been tapped by the Department of Veterans...
Armed with experience leading end-to-end patient experience design projects and programs to drive incremental and transformational change, and experience as a White House Presidential Innovation Fellow, this leader takes on a new challenge with the Centers for Medicare and Medicaid Services.
Building on perspective gained developing a cloud infrastructure for VA to support API consolidation, eliminating duplicative websites, this SDVOSB recently beat out one other bidder to be awarded a 1 ½-year task with the Department of Veterans Affairs to improve the overall experience and quality of communications with Veterans...
After serving more than 15 years at Veterans Affairs in roles of progressive responsibility, including recently leading a team of Senior CX Strategists overseeing the CX portfolios of VBA lines of business and offices by providing expert knowledge and management to all aspects of CX including human centered design,...
Looking to leverage experience with the US Digital Service leading the VA's Office of the CTO's health care portfolio; time as a UX researcher and designer focused on improving the digital health experience at VA, including making connections between teams to deliver a better experience for Veterans on VA.gov,...
Armed with perspective gained over a decade supporting the Centers for Medicare and Medicaid Services through a series of progressively responsible roles, this rising leader takes on a new challenge with the Agency.
